tableplus Frequently Asked Questions

Creating a tableplus account is free and takes about two minutes. Go to tableplus.asia and click Register. Fill in your full name, email address, date of birth, and Philippine mobile number. Accept the Terms and Conditions, confirm you are 21 years of age or older, and submit. You will receive a verification email — click the link inside to activate your account and access the full platform.

The minimum age to register and play at tableplus is 21 years old. This is a hard requirement under PAGCOR regulations governing online gaming in the Philippines. tableplus verifies age during the KYC process. Any account found to belong to someone under 21 is immediately suspended and reported to the appropriate regulatory authority.

tableplus accepts the following Philippine government-issued IDs for KYC: UMID, SSS or GSIS card, driver's license, passport, PhilHealth ID, voter's ID, or PRC Professional Regulation Commission ID. Upload clear, unobstructed photos of the front and back of your chosen ID through the Account Verification section in your tableplus dashboard. KYC is required before your first withdrawal is processed.

No. Each individual is permitted to hold exactly one tableplus account. Duplicate accounts are a breach of the Terms and Conditions and will result in the suspension of all associated accounts. If you have lost access to your existing tableplus account, contact live chat support to recover it rather than registering a new one.

On the tableplus login page, click "Forgot Password." Enter the email address registered to your account and click Submit. tableplus will send a password reset link to that email within a few minutes — check your spam folder if you don't see it. Click the link, create a new strong password, and log back in. For security, reset links expire after 30 minutes.

To close your tableplus account, contact the 24/7 live chat support team and request account closure. Alternatively, use the Self-Exclusion tool in Account Settings → Responsible Gaming for an immediate suspension. Before closure, ensure all pending withdrawals are processed. Any real money balance in your account at the time of closure will be returned to your verified withdrawal method.

Log in to your tableplus account and go to Wallet → Deposit. Select GCash as your payment method and enter the deposit amount (minimum ₱100). You will be redirected to the GCash payment screen or shown a QR code to scan with your GCash app. Confirm the payment in GCash and the funds will appear in your tableplus wallet within seconds of confirmation.

The minimum deposit at tableplus is ₱100 for GCash and Maya. Bank transfer deposits (BPI, BDO, Metrobank) have a minimum of ₱200 due to interbank processing requirements. There is no maximum deposit limit set by tableplus, though your individual GCash or bank account limits may apply. tableplus does not charge deposit fees on any payment method.

GCash withdrawals from tableplus are typically processed within 5 to 30 minutes, 24 hours a day, 7 days a week — including weekends and Philippine public holidays. First-time withdrawals may take slightly longer as the tableplus team completes a one-time KYC verification review. Once approved, subsequent GCash withdrawals are processed at full speed.

The minimum withdrawal amount at tableplus is ₱200. There is no platform fee charged on withdrawals. To process your first withdrawal, you must have completed KYC identity verification. Withdrawals are sent to the same payment method used for your most recent deposit. Bank transfers (BPI, BDO, Metrobank) take 1 to 3 Philippine business days.

tableplus does not charge any platform-side fees on deposits or withdrawals. Your full deposit amount is credited to your account and your full withdrawal amount is sent to your payment method. However, third-party payment providers — such as your bank — may apply their own transaction or interbank transfer fees. tableplus has no control over these third-party charges.

Yes, tableplus accepts deposits via BPI, BDO, Metrobank, and other major Philippine banks through InstaPay and QR Ph. Select Bank Transfer on the tableplus deposit page, choose your bank, and follow the transfer instructions. InstaPay deposits typically appear in your tableplus wallet within 15 to 60 minutes, subject to your bank's processing schedule.

tableplus offers hundreds of slot titles from top providers including JILI, Pragmatic Play, PG Soft, Spadegaming, and Fachai. Popular choices among Filipino players include JILI's Fortune Gems, Money Coming, and Crazy777, plus Pragmatic Play's Gates of Olympus and Sweet Bonanza. All slots use certified RNG technology with published RTP percentages available in each game's info panel.

tableplus uses independently certified Random Number Generator (RNG) technology for all casino games, audited by accredited third-party testing laboratories. Live dealer games are broadcast from licensed studios with no platform-side influence over outcomes. tableplus operates under applicable Philippine gaming regulations, which require fair play standards as a condition of market access. Each game's RTP is disclosed in its info panel.

Yes. The full tableplus platform is optimised for mobile browsers on Android and iOS — no app download is required. Simply open tableplus.asia in your mobile browser, log in, and you have access to the complete game library including slots, live casino, sports betting, and fishing games. The mobile interface adjusts automatically to your screen size for a smooth experience.

Yes, tableplus covers PBA (Philippine Basketball Association) games including Philippine Cup, Commissioner's Cup, and Governors' Cup matches. You can bet on match winners, handicap lines, totals, and live in-game markets. tableplus also covers NBA, FIBA international competitions, UFC, boxing, football, and other sports popular with Filipino bettors. Markets open as soon as official schedules are confirmed.

If you experience a disconnection during a live game session, tableplus's server-side game records are used to determine the outcome. Bets placed before the disconnection are settled according to the actual game result — your wager is not voided simply because of a network issue on your end. For live dealer games, the studio's own recording is the definitive record. Contact support if you believe a settlement is incorrect.

tableplus offers a welcome deposit bonus to all newly registered players who complete their first qualifying deposit. The specific percentage match and maximum bonus amount are displayed on the tableplus Promotions page and may be updated periodically. All welcome bonuses are subject to wagering requirements — the exact multiplier and eligible games are stated in the individual promotion terms at the time of activation.

Wagering requirements specify how many times you must wager bonus funds before they can be withdrawn as real money. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in qualifying wagers before withdrawal is unlocked. At tableplus, not all games contribute equally — slots typically contribute 100% while table games contribute less. Check each bonus's specific terms for full details.

tableplus reload bonuses and cashback promotions are available to existing registered members. Check the Promotions page in your tableplus account for current offers. Some promotions are automatically credited after a qualifying deposit; others require you to opt in before depositing. Cashback amounts are typically calculated weekly based on net losses and credited every Monday. VIP members receive enhanced cashback rates.

Yes. All tableplus bonuses carry an expiry period during which the wagering requirement must be met. The specific validity window is stated in each promotion's individual terms — typically between 7 and 30 days from the date of activation. Bonus funds that remain in your account after the expiry date, with wagering requirements unmet, are automatically forfeited. tableplus will send a reminder before expiry for active bonuses.

Yes. tableplus operates a tiered VIP loyalty programme for regular players. As you wager on eligible games, you accumulate loyalty points that progress you through the programme tiers. Higher tiers unlock benefits including enhanced cashback rates, priority withdrawal processing, dedicated account managers, exclusive promotions, and higher deposit and withdrawal limits. Full VIP tier details are available on the tableplus Promotions page.

tableplus operates in compliance with applicable Philippine gaming regulations under the PAGCOR framework. The Philippine Amusement and Gaming Corporation is the government body responsible for regulating gaming activities in the Philippines. tableplus adheres to PAGCOR's standards covering fair play, responsible gaming, KYC procedures, anti-money laundering compliance, and the 21+ age restriction for all players.

To self-exclude from tableplus, go to Account Settings → Responsible Gaming → Self-Exclude and choose your exclusion duration — from 6 months up to permanent closure. Alternatively, contact the tableplus 24/7 live chat team and request self-exclusion directly; the team will process it immediately. Self-exclusion takes effect within 24 hours and cannot be reversed early under any circumstances. Your real money balance will be returned to your last withdrawal method.

tableplus provides a full suite of responsible gaming tools accessible from Account Settings: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check reminders, cooling-off periods (24 hours to 6 weeks), and self-exclusion. Reductions to limits take effect immediately; increases require a 24-hour cooling-off period. tableplus staff are also trained to proactively identify at-risk behaviour and may apply restrictions without a player's specific request.

If you're concerned about your gambling habits, the first step is to use the tableplus self-exclusion or cooling-off tool immediately — no waiting, no questions. You can also reach out to the tableplus 24/7 support team for guidance. For professional help in the Philippines, the National Center for Mental Health crisis line is reachable at 1553, and PAGCOR operates a responsible gaming programme. You don't have to deal with this alone. Huwag mahiyang humingi ng tulong.

tableplus customer support is available 24 hours a day, 7 days a week — including Philippine public holidays. The fastest way to reach us is via live chat directly on the tableplus platform; our Filipino agents respond in English and Tagalog. You can also email [email protected] with your registered account email in the subject line for non-urgent enquiries. tableplus does not offer phone support at this time.